Privacy Policy

CASA KUNDAVI S.A. DE C.V., with address at Melchor Ocampo N° 193, Penthouse C Torre C, Plaza Galerías, Veronica Anzures, Miguel Hidalgo, C.P. 11300, Mexico City, Mexico, is responsible for the use and protection of your data, and we inform you of the following:

A).- PURPOSE FOR WHICH WE WILL USE YOUR DATA

The personal data we collect from you will be used for the following purposes that are necessary for the service you request:

– CONCLUSION OF CONTRACTS.

– IDENTIFY AND VERIFY THE EXISTENCE OF CUSTOMERS AND SUPPLIERS.

– INTEGRATION AND UPDATING OF FILES.

– TO COMPLY WITH TAX OBLIGATIONS.

– FOR COMMUNICATION AND CONTACT PURPOSES.

– TO CREATE NEW SERVICES OR PRODUCTS.

– ADMINISTRATIVE CONTROLS.

– LEGAL PROCESSES.

– TO ATTEND TO ANY CONSULTATION, DOUBT, CLARIFICATION OR COMPLAINT.

– TO SEND YOU PERSONALISED OFFERS.

B).-OF THE PERSONAL DATA WE WILL USE FOR THESE PURPOSES

To carry out the purposes described in this privacy notice, we will use the following personal data: identification, contact, employment, physical, patrimonial, and biometric characteristics.

C).- OF THE TRANSFER OF PERSONAL DATA

We inform you that your data is shared inside and outside the country with the following persons, companies, organizations, and authorities other than us, for the following purposes:

RECIPIENT OF PERSONAL DATA

SAT (Mexican Tax Administration Service) AND SHCP (Mexican Department of Finance): Compliance with the obligations established in the Mexican Law on this matter.

YOUR BANK: If necessary, to make the appropriate arrangements with these institutions.

We inform you that for the transfers indicated with an asterisk (*), we need to obtain your consent. If you do not express your refusal for such transfers, we will understand that you have given us your permission.

D).-ACCESS, CANCELLATION, RECTIFICATION OR OPPOSITION TO THE USE OF YOUR DATA

You have the right to know what personal data we have about you, what we use it for, and the conditions of the use we give it (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Correction); that we remove it from our records or databases when you consider that it is not being used by the principles, duties, and obligations provided for in the regulations (Cancellation); as well as to oppose the use of your data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must submit a written request to the PRIVACY DEPARTMENT at the following address: Melchor Ocampo N° 193, Penthouse C Torre C, Plaza Galerías, Veronica Anzures, Miguel Hidalgo, C.P. 11300, Mexico City, Mexico, from 9 a.m. to 2 p.m., Monday to Friday, or to

info@casakundavi.com

Such an application must contain at least the following: 

(i) Name of the holder of the personal data; 

(ii) Email address to receive notifications; 

(iii) Documents proving the identity or legal representation of the Data Subject; 

(iv) A direct and precise description of the personal data regarding which the right is sought to be exercised, and that is intended to be applied. 

(v) Any other element or document that facilitates the location of the personal data. If the application does not meet any of the above requirements, the PRIVACY DEPARTMENT may require you within 5 days of receipt of the application to provide the elements or documents necessary to process the form. You will have 10 days to respond to the request. If you do not respond within that time, the corresponding application will be considered not submitted.

The deadlines for attention will be a maximum of 20 days from the date the request is received to communicate the decision made, so that, if appropriate, it will be active within 15 days after the issuance of the response. To protect your confidentiality, CASA KUNDAVI S.A. DE C.V. will send the answer to your request to the email you have provided for this purpose.

E).-REVOCATION OF CONSENT TO THE USE OF YOUR DATA

You can revoke your consent to the processing of your data. Please note, however, that we may not be able to comply with your request or terminate use immediately in all cases, as we may be required by law to continue processing your data. You should also consider that for specific purposes, revoking your consent will mean that we can no longer provide you with the service you requested, or that your relationship with us is terminated.

To revoke your consent, you must submit your request in terms of the above paragraph marked with the letter D.

F).-LIMITATION TO THE USE OR DISCLOSURE OF YOUR PERSONAL INFORMATION 

For you to be able to limit the use and disclosure of your personal information, we offer you the following means:

– Your registration in the Public Registry to Avoid Advertising, which is in charge of the Mexican Federal Consumer Protection Agency (Profeco), so that your data will not be used to receive advertising or promotions from goods or services companies. For more information about this registry, you can consult the PROFECO website, or contact it directly.

G).- ELECTRONIC MEDIA AND COOKIES.

If you use electronic means concerning your data, cookies will be generated to provide a better service.

Cookies are small pieces of information that are sent by the website to your browser.

Cookies are stored on your computer’s hard drive and are used to determine your preferences when you connect to services on our sites, as well as to track particular behavior or activities carried out by you within our sites.

In some sections of our site, we require that the customer has cookies enabled, as some of the features need them to work. Cookies allow us: 

1. a) recognize you when you enter our sites and provide you with a personalized experience, 
2. b) to know the personal configuration of the site specified by you, for example, the cookies allow us to detect the bandwidth you have selected when entering the home page of our websites so that we know what type of information is advisable to download, 
3. c) to calculate the size of our audience and measure some traffic parameters, since each browser that accesses our sites acquires a cookie that is used to determine the frequency of use and the sections of the sites visited, thus reflecting their habits and preferences, information that is useful to us to improve content, headlines, and promotions for users. Cookies also help us track specific activities; for example, in some of the surveys we launch online, we may use cookies to detect whether a user has already filled out a survey and to avoid displaying it again. The «help» button on the toolbar of most browsers will tell you how to avoid accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable all cookies. However, cookies will allow you to take advantage of the more beneficial features we offer, so we recommend that you leave them turned on.

H).-CHANGES TO THIS PRIVACY NOTICE

This privacy notice may be modified, changed, or updated due to new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model, or other causes.

We promise to keep you informed of any changes to this privacy notice through the following website: casakundavi.com/